Services
Quality technology support
How can Novatex help you?
Below is a brief summary of the services we offer. Click here to contact us and find out more.
Technology support
From routine maintenance to extreme debugging, Novatex does it all. We are experts at troubleshooting technology problems with Windows, Apple (including Mac, iPhone and iPad) and Linux computers, whether they're related to hardware, software, networking, accessories (like printers, cameras or scanners) or mobile devices like cellphones and tablets. We also install and configure new technology, making upgrades as simple as sending us a message.
Consulting services
Whether you need help with planning, researching, acquiring or implementing technology changes, Novatex can help. With years of expertise in the implementation of complex projects, we can assist you in finding the right solution or providing guidance in selecting technology that will suit your needs.
Performance and optimization
Poor performance can affect any computer, but there's a remedy! If you experience slow boot-ups, poor application performance or sluggish response, it's time to call Novatex. We specialize in resolving performance issues, whether they're caused by buggy software, inadequate hardware, viruses or malware.
Security services
In the digital era, securing your computer and network is essential. Novatex is committed to your digital safety and makes sure you're properly protected by configuring your firewalls, antivirus and anti-malware systems for your computer or network.
Guidance and coaching
When you have questions or want to improve your computer skills, Novatex is here to help. We provide guidance and coaching services at your pace, walking you through all the steps to achieve what you want. At the end, you'll even receive written documentation to make sure you never lose what you gain.
Emergency support when you need it
Regardless of the situation or time, Novatex is ready to provide assistance to get you back on your feet, including same-day visits, support over the phone and replacement equipment in case your machine no longer works. We make things easy when the situation isn't.